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News |
Mercer Report Cover Letter PDF Complete Report PDF |
WHN Local Business Plan 2007-2010 Download the PDF file (1.8 Mb) Service Gap Study Download the NC LME Crisis Plan Download the Excel spreadsheet |
Western Highlands Board Policies |
Western Highlands Quarterly
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Consumers and Providers If you have questions about Medicare and/or Social Security, please visit these sites: |
NC DHHS Proposed Medicaid Coverage Policies and Service Definitions Click here for details on the DHHS website. |
Attention All Providers: Online training in service definitions in coordination with the NC Div. of MH/DD/SAS. details... |
Community members needed for the Western Highlands Quality Improvement Advisory Council. Details... |
Western Highlands Network
If you are a health care consumer needing services, please see Getting Services in the eight-county area, or Emergency Services for 24-hour help.
Important Announcements:
The WHN Consumer and Family Advisory Committee (CFAC) needs new members! The CFAC is a group of dedicated consumers and family members, each representing one or more of the disability areas and residing in one of the eight counties covered by Western Highlands. Our CFAC is currently seeking additional members - we need your help.Please read and save our membership information document here.
"Change on the Horizon" Mental Health Community Forums
Western Highlands Network presents "Change on the Horizon", a Community Forum addressing current plans for addressing crisis services, medical support and service needs for Mental Health Consumers in the community. The public will have an opportunity to give input and pose questions to the presenters. The forum will take place on the following dates and locations:
For Madison, Mitchell and Yancey Counties
Thursday, June 30th, from 6:30-8:00 pm Burnsville Town Hall, 2 Town Square off of Whiteoak Creek Road, Burnsville. Printer-Friendly Flyer (PDF)
For Buncombe, Henderson and Transylvania Counties:
Thursday, June 12th, from 1:30-3:00 pm Pardee Health Education Center Blue Ridge Mall, 1800 Four Seasons Blvd., Hendersonville. Printer-Friendly Flyer (PDF)
For Polk and Rutherford Counties:
Thursday, May 29th, from 11:30-1:00 pm Steps to Hope 60 Ward Street, Columbus, NC. Printer-Friendly Flyer (PDF)
Our mission:
To ensure the provision of high quality, consumer responsive, culturally sensitive, and cost-effective services to those who are living with mental illness, developmental disabilities, and substance abuse. We are committed to flexible, accessible, family-centered services that honor the dignity, respect the rights and maximize the potential of the individual.
Western Highlands will ensure the development and management of a comprehensive network of community services and supports for people with mental illness, substance abuse, and developmental disabilities. Western Highlands will link the individuals and families with services and supports to allow them to live successfully in their communities.
Western Highlands will work in partnership with consumers, providers, and communities to coordinate quality services based on best practices and fiscal soundness, which meet the needs of consumers and their families.
Our Values:
- Respect for consumers and families, their individual needs, rights, and responsibilities;
- Excellence and quality in our provider network and in the services offered;
- Sensitivity to ethnic, racial, and age-related differences;
- Partnership with consumers, families, stakeholders, providers, advocates, community resources, and government to provide the highest quality services;
- Empowerment of each individual and/or family member to achieve the fullest possible control over their own lives, in their own communities;
- Choice of providers throughout the eight county area;
- Trust built through honest and open collaboration among consumers, families, providers, and community organizations.