Western Highlands Network

CFAC (Consumer And Family Advisory Committee)
Meeting Minutes

MINUTES OF CFAC MEETING
November 5, 2007

Members Present: Bill Cook, Bob Carey, Donna Tatnall, Howard Graves, Kelly Rodriguez, Leslie Huntley, Mona Cornwell, & Rosemary Weaver

Members Excused: Kelly Boone & Ron McKenney

Staff Present: Arthur Carder, Heidi Sears, & Melissa Faulkner

Guests: Becky Huntley, Bob Huntley & Jim Greer

Community Connections: No Notes.

Meeting

I. Welcome and Introduction

Welcome back to Heidi Sears, she is assuming the duties of CFAC Liaison, Melissa will be available as a back up.

II. Ground Rules

Posted.

III. Approval of Agenda

Approved with addition of Yahoo Groups presentation.

IV. Yahoo Groups Presentation – Melissa Faulkner

An instruction sheet was handed out in the packets, a short demonstration on how to sign on was presented to the group. Melissa and Heidi will be working to set up all members with individual log-in and passwords. Members will be notified once this has been completed.

V. WHN News – Arthur Carder

  1. Single stream funding – WHN will not be applying until next fiscal year. Do not yet have budget from the state for this fiscal year. Looking at planning in March or April of 2008.
  2. WHN was granted funds for pilot project for hospital diversion. Plan is to reduce usage by 40% by FY 2009. Plan includes: Having a staff person on site at Broughton hospital, work with CIT program, work with local hospitals, crisis stabilization unit, utilizing first responder requirements, and working with law enforcement. Discussed having assessment centers linked to crisis facility. Program has cost incentives, money saved will be returned to community, over utilization of hospitals will result in penalties. Greatest number of hospitalizations are in Buncombe county, thus will begin to address Buncombe first. Process may look different in each county depending on resources/ needs of each community. Proposal has been accepted, contract negotiations with the state will take place. Once details are finalized, will be presenting to CFAC, MIAC, and other committees. Don Herring, who coordinated this project will present at the December CFAC meeting. CFAC expressed concern about not utilizing hospitals when they really are necessary for treatment.
  3. Working on development of a proposal to the state for primary care integration with behavioral health care. Intention is to increase the linkage between the behavioral health and the medical health of individuals. Would utilize mental health trust funds. Will also use free clinics, tele-medicine, and other resources in each county. CFAC discussed how the integrated health care model will impact SA consumers.
  4. Pardee hospital detox unit may be looking at a different mode of operation that is more financially viable.
  5. Foothills LME meet with WHN, have also meet with Smoky and Crossroads LME to discuss options.
  6. Requested final nominations for awards at annual meeting. Need to know who nominee is and why and who presenter of the award will be. All CFAC members are invited, but need to be sure to RSVP with Beverly Atkins by 11/8/07 at 3:00. Will include dinner, presentation of awards, and other board activities. Donna encouraged CFAC members to attend.

VI. Committee Reports

  1. Finance – Bill Cook
    Reported CFAC spending for month of September.
  2. Nominating – Rosemary Weaver
    Need to look at nominating new co-chairs very soon.
  3. CQI Committee Report – Howard Graves
    Discussed having a computer in the lobby of WHN that would be for consumers to access provider information and give feedback/ concerns around system and service issues.

VII. Strategic Planning – Fleshing out Retreat Decisions – Donna Tatnall

  1. Discussed expanding a quality relationship with WHN Board by educating board commissioners, identifying issues.
  2. Representation on LME board. Broader range of representation to include more members that have a community/ consumer perspective. How are disability groups represented? Who (CFAC members) can communicate with board members around this issue? Discussed having consultant in development of the relational agreement.
  3. How does board representation impact the programs and services at this LME? How the money is spent, where services are placed vs. what we (consumers and family members) need. Some of those needs include; improved crisis facilities, the necessary quality and length of service for all consumers that need them. Need people on the board/ staff members that have same priorities.
  4. Stakeholder input in local business plan (LBP), forums are to be held in each county within first year of implementation. Discussed CFAC’s role in monitoring and implementation of LBP.
  5. Need to change perspective to look at best case scenario as far as service array, gives us a goal to work towards. Length/ intensity/ quality of services is not adequate. Outcome measurements: more quality treatment = better outcomes.
  6. Want to influence policy and service design. CFAC needs goals and priorities.

VIII. Board Planning Retreat Meeting Minutes

How does board want to be informed section does not include any input from CFAC, consumers, family member, or community stakeholders.

Leslie encouraged members to sit in on board committee meetings. Human Rights committee meeting on Wednesday. Kelly will try to attend; Bob and Bill will be in attendance. Leslie attends QIAC.

IX. Other

  1. CIT trainings - Mona has been to training in Memphis where model was developed, has curriculum from training. Members invited Mona to speak to representatives in their respective counties.
  2. CFAC wants monthly report of all programs/ grants that WHN has applied for.

 

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