Western Highlands Network

 

Friday E-Mail Newsletter

Number 73
10/20/2006

The Friday E-Mail is a weekly update for providers by the Services Management Department of Western Highlands Network. Please distribute to all your staff.

WHN Announces Training Opportunities

In response to the mandatory training required by the current service definition, The Developmental Training Institute at the Jordan Institute for Families is providing the following training opportunities:

NEW TRAININGS AVAILABLE and filling fast!

On-line registration for training events on DDTI's website.

Please check their website (www.unc.edu/depts/ddti) for the following training events that have been scheduled (and will continue to be scheduled on an ongoing basis) throughout the state.

  • Targeted Case Management (6 hrs)
  • CAP MR/DD Waiver Services (6 hrs)
  • Crisis Planning and Management (6 hrs)
  • Person Centered Thinking (6 hrs)
  • Essential Lifestyle Planning - Facilitator (Person Centered Planning) (12 hrs)
  • Personal Outcomes with Individualized Support Measures (coming soon) (18 hrs)

Please continue to check their website for new events that may meet your training needs.
If you do not see a training that suits your needs, you may complete the Training Request Form (see directions to the form below). They will address your training needs as quickly as they can and in the order that your request is received.

Directions to the Training Request Form:
Go to the website www.unc.edu/depts/ddti
-click PCP-Training (blue button on the left)
-click Online Training Request Form (blue bubble, top and center)
- fill out this request form and they will be in touch to meet your training needs

Please contact their office if you have any further questions.

Developmental Disabilities Training Institute
Jordan Institute for Families
School of Social Work
University of North Carolina at Chapel Hill
CB #3370, 1700 Martin Luther King Jr., Blvd
Chapel Hill, NC 27599-3370
919.966.5463 (Phone)
www.unc.edu/depts/ddti

Quick Reminder on Consumer Transfer Process . . .

For consumers receiving IPRS funded services, the staff of the ACCESS and Service Management Departments of WHN will work with the clinicians at NVML and will transfer the consumer's clinical home to the new provider.
New authorizations will be generated from 45 to 90 days and assigned to the new provider. This process will be similar to the rollover process used when Case Management and CBS were converted to Community Support.

10 days prior to the expiration of the authorization, the new provider should submit a SAR to WHN's Service Management Department, along with the updated PCP.

Please note: For this transition period , WHN will require only the following on the new PCP:

  • the new provider is listed on the PCP
  • the service and frequency requested is on the PCP
  • the PCP is signed by an MD, PhD, FNP, or PA
  • target dates that are current
  • a complete crisis plan

In the event you are a provider having consumers transferred from NVML, please send a list of these consumers by initials and case number to Marsha Ring or Kim Kuhn at WHN. Please include both Medicaid and IPRS funded consumers. Thanks for your cooperation during this transition period.


NEWS Flashes . . .



Effective November 1, 2006, providers submitting a Plan of Corrective Action to WHN MUST
use the WHN Plan of Corrective Action Submission Form. This form is a word document which
is available on the WHN website. The following link will take you to the Performance Monitoring
page on our website: http://www.westernhighlands.org/pr_performance.htm. Scroll down to the
Forms section and you will find the Plan of Corrective Action Submission form posted there.
The format of this form will allow for expansion of the boxes in the document. This form should first
be saved on your computer, filled out electronically, and then mailed to WHN. Due to mandated timelines,
WHN will not be able to review Plans of Corrective Action that do not use this format. Please remember
that WHN is REQUIRED to report providers that do not submit acceptable plans of corrective action to
the NC Division of MH/DD/SAS Accountability Section.

Effective Tuesday, October 17, the authorization numbering scheme is changing. Authorization numbers will now have the 5-digit provider number in the "middle" instead of a combination of letters. For example: provider 12345 could have the following authorization number - 0610123450001.

 

 

Charlie Schoenheit
Director of Services Management
Western Highlands Network
356 Biltmore Avenue
Asheville, NC 28801
Telephone: (828)258-3511 x2219
FAX: (828) 225-2779
E-Mail: Charlie@westernhighlands.org
Website: westernhighlands.org