Western Highlands Network

Friday E-Mail Newsletter

Number 86
2/9/2007

The Friday E-Mail is a weekly update for providers by the Services Management Department of Western Highlands Network. Please distribute to all your staff.

Western Highlands Announces Upcoming Training Opportunities, a Quick Reminder Regarding Pended SARS, and an Update on Value Options.

2/15/07	Roundtable. Tele-psychiatry This Roundtable has been postponed. A later date will be determined and sent to providers as soon as it is rescheduled.
2/20/07	National Provider Identification (NPI) Lord Auditorium, Pack Memorial Library, 67 Haywood St. Asheville 28801 1:00-3:00
2/22/07	Training. NC TOPPS 356 Biltmore Avenue, Asheville, NC 28801, Upstairs Boardrooms 1:00 – 3:00
3/1/07	Meeting. SA Providers A new forum for Substance Abuse Providers to receive recent updates and communications as well as, provide feedback to WHN on current policy. This will also be a forum to network with other providers and establish collaborative relationships. This will be a standing meeting that occurs on the first Thursday every other month. 356 Biltmore Avenue, Asheville, NC 28801, Upstairs Boardrooms 1:00 – 3:00
3/8/07	Meeting. DD Providers 356 Biltmore Ave, Asheville, NC 20081 Upstairs Boardroom 1:30-3:00
3/21/07	Training. Crisis and Emergency Response. This is a 3 hour training which will meet the Division of NC MH/DD/SAS training requirements. Lord Auditorium, Pack Memorial Library, 67 Haywood St. Asheville, 28801 1:00-4:00
3/29/07	Training. Service Authorization Training Instructional training on how to get IPRS services authorized through Western Highlands Network. 356 Biltmore Avenue, Asheville, NC 28801, Upstairs Boardrooms 1:00-3:00
4/5/07	Meeting. MH Providers. A continuing forum for MH Providers to receive recent updates and communications as well as, provide feedback to WHN on current policy. This will also be a forum to network with other providers and establish collaborative relationships. This will be a standing meeting that occurs on the first Thursday every other month. 356 Biltmore Avenue, Asheville, NC 28801, Upstairs Boardrooms 1:00 – 3:00
4/12/07	Meeting. DD Providers 356 Biltmore Avenue, Asheville, NC 28801, Upstairs Boardrooms 1:30 – 3:00
4/19/07	Training. Integrated Payment and Reporting System (IPRS) The training is designed to teach how to assign the appropriate IPRS target population and to provide appropriate services based on IPRS. 356 Biltmore Avenue, Asheville, NC 28801, Upstairs Boardrooms 1:00-3:00
4/26/07	Training. Provider Monitoring 356 Biltmore Avenue, Asheville, NC 28801, Upstairs Boardrooms 1:00-3:00

Please RSVP with Melissa Faulkner at: faul0852@westernhighlands.org.

For updates on the training schedule please visit our website: http://www.westernhighlands.org/pr_training.htm.

A Quick Reminder about pended SARS:

When you respond to a pended SAR, fax it. Do not use e-mail or Provider Link. Fax it to us with a copy of the LON which you received notifying you of the pend.

Update on Value Options

Value Options is relocating its office and will be unable to retain its current local telephone and fax numbers. Value Options’ toll free numbers are not affected by the office move.

Beginning February 24, 2007 the following new fax numbers will be operational. Current FAX numbers will remain operational until March 31, 2007 to facilitate the transition. Please reset your fax machines accordingly.

FAX LINE	NEW NUMBER

Medicaid MH/SA:	919-461-0599
Medicaid Developmental Disabilities:	919-461-0669
Health Choice:	919-379-9035

Beginning February 24, 2007, a voice message will advise persons calling current VO employee phone numbers of the new number. VO apologizes for any inconvenience this may cause. If you have any questions, please contact Value Options Customer Service at:

Medicaid: 1-888-510-1150
Health Choice: 1-800-753-3224