Western Highlands Network
Friday E-Mail Newsletter
Number 89
3/2/2007
The Friday E-Mail is a weekly update for providers by the Services Management Department of Western Highlands Network. Please distribute to all your staff.
So What Do You Mean When You Say Recovery?
Recovery is the common, recognized outcome of the services delivered to consumers. It is a process, not an event; but what does this really mean?
The National Alliance for the Mentally Ill recently re-published an article from the Substance Abuse and Mental Health Services Administration (SAMHSA) that did a great job in defining what IS recovery.
The following
are the 10 Fundamental Components of Recovery
1. Self-Direction: by definition, the recovery process must be self-directed by the consumer who defines his or her own life goals and designs a unique path towards those goals.
2. Individualized and Person Centered: There are many pathways to recovery based on a consumer’s unique strengths, needs, preferences, culture, and experiences.
3. Empowerment: Consumers have the authority to choose from a range of options and to participate in all decisions and are educated and supported in so doing.
4. Holistic: The recovery process must address multiple domains in the consumer’s life, including the mind, body, spirit, and community.
5. Non-linear: Recovery is a process that is based on continual growth, set backs, and learning from experience.
6. Strengths Based: Recovery focuses on valuing and building on multiple capacities, resiliencies, talents, coping abilities, and inherent self-worth.
7. Peer Support: Mutual support including sharing experiential knowledge, skills, and social learning.
8. Respect: Self-acceptance and regaining belief in one’s self are particularly vital.
9. Responsibility: Consumers have a personal responsibility for their own self-care and journeys of recovery. Taking steps towards their goals may require great courage.
10. Hope: Recovery provides
the essential and motivating message of a better future. People can
and do overcome the barriers and obstacles that confront them. Hope
is internalized; but can be fostered by peers, families, friends, providers,
and others. Hope is the catalyst of the recovery process.
And now a few quick reminders…
- If you are a provider who is now serving consumers formerly treated
by the Mental Health Association ACTT program in Rutherford and Polk
counties and you need to obtain medical records, please send your requests
to:
Lenoir ACTT
309B Main Street
Lenoir, NC 28645
- New Vistas/Mountain Laurel Medical Records: The NVML medical records
will continue to be available through NVML until approximately the
third week in April. They have a huge volume of requests each week.
Please remember that they will get back to you as soon as possible
if you leave the following information:
Call 828 233-2522Leave a message with:
Your name and number
Full name and date of birth for the consumer record you are requesting
They will call you back
We will let you know the exact date and the procedure for retrieving NVML records once NVML discontinues management. There will be a charge at that time so try to secure records before mid-April.
- Please read #1 - #4 carefully on the new Standardized Provider Submission
form for authorization of Room and Board and submit the
correct paperwork with the form.
Charlie Schoenheit
Director of Services Management
Western Highlands Network
356 Biltmore Avenue
Asheville, NC 28801
Telephone: (828)258-3511 x2219
FAX: (828) 225-2779
E-Mail: Charlie@westernhighlands.org
Website: westernhighlands.org
