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Provider Training and Technical Assistance

Periodically we post notification of upcoming provider forums, training seminars, and presentations for providers. We also post any documentation made available following such events. If you are a provider requiring additional information please contact the provider network specialist for your service.

Please RSVP for Western Highlands trainings and roundtables by e-mailing Heidi Sears at sears0511@westernhighlands.org

Meetings, Roundtables, and Training Sessions for Providers

WHN Provider Training CalendarPlease check out our new online calendar!

Please RSVP for Western Highlands trainings and roundtables by e-mailing Heidi Sears.

More Trainings For Providers:

North Carolina DHHS - Mental Health Cost Reporting Training Sessions 2008

Summer training dates for the Mental Health Cost Report have been set. This training is recommended for those direct enrolled providers who have an accounting year end between 6/30/08 and 9/30/08 and are required to file a cost report by 11/30/08 or 02/28/09. For full details and registration information please view/download this document from NCDHHS: Word file or PDF.

"WRAP One-on-One" Course Now Available

"WRAP One-on-One" is the first of many online WRAP® courses that will be offered at www.mentalhealthrecovery.com. This three hour course provides an overview of WRAP® and will help teach people how to support and facilitate another person's effort in developing their WRAP® Plan.

** Helping You to Help Your Patients: An Introduction to Medication for Alcohol Dependence
This free online activity presents an overview of the latest developments in alcohol dependence, focusing on its epidemiology and the effects of alcohol on the brain. It explores the available pharmacotherapeutic options, explaining how they work with the brain mechanisms involved in alcohol dependence. Access the free online course here.
** NC Foundation for Alcohol and Drug Studies announces it's Summer Training Schedule. Please visit www.ncfads.org for more information.

NC-SNAP

Training Schedule: Please visit http://www.dhhs.state.nc.us/mhddsas/ncsnap/index.htm

** NC Evidence Based Practices (NCEBP) 2007 Spring Training Schedule:

Please visit http://www.ncebpcenter.org/brochures.htm for information on this and various programs offered with NCEBP.

** Developmental Disabilities Training Institute (DDTI)
DDTI has many upcoming training opportunities throughout the state. Please visit their website at www.unc.edu/depts/ddti for more information.

** Continuing Education Opportunity sponsored by Medscape Continuing Education Provider Unit:

Emergency Department Assessment of Psychiatric Patients: Reducing Inappropriate Inpatient Admissions

More Info: Please visit http://www.medscape.com/viewprogram/5768

** Indicates these trainings are not affiliated with Western Highlands Network. Please use the information and links provided to find out more.

Provider-to-Provider Trainings
Provider Training Registration Form
If you are interested in hosting a training for other providers and would like to post your training on our website, please fill out the Provider Training Registration Form and send it to Heidi Sears by fax
(828-225-2784) or email.
Western Highlands Network is not associated with any of the trainings offered by other providers. Please contact the provider directly if you are interested in participating in a posted training.
Agency Specific Trainings
Each provider agency is responsible for training their staff. If you would like to schedule an agency specific training on any of the topics below please contact your appropriate provider specialist to check availability.
  • Crisis Planning
  • Person Centered Planning
  • IPRS Training
  • Critical Incident Reporting
  • CQI Development
  • Criminal Record Check/Health Care Registry
  • WHN Procedural Training (Access, Services Management)
  • NC-TOPPS
  • Billing & Claims
  • Medicaid Records Training
  • Credentialing & Supervision Procedures
  • Implementing Best Practice Service Delivery (New Medicaid Service Definitions)
  • Utilizing Natural Supports in the Recovery Model

*If your agency is interested in a training that is not listed please contact your provider specialist.

 
Training Resources
The following are PowerPoint slide shows. You will need PowerPoint 2000 or above to view these.
Slideshow: Claims & Reimbursement Training Seminar (June 11 2008)
Slideshow: Claims & Reimbursement Training Seminar (May 29 2008)
Slideshow: Healthcare Regulations & Criminal Records Check
Slideshow: Introduction to Writing Effective Person-Centered Plans: Person-Centered Planning Starts with Person-Centered Thinking
Slideshow: National Provider Identifier (NPI)
Slideshow: NCTOPPS and Western Highlands Network
Slideshow: Negotiating managed Behavioral Health Care: The Nuts and Bolts of Getting Services Financed and Approved by LMEs
Slideshow: Nuts and Bolts of Community Support
Slideshow: STR Training
Slideshow: Critical Incident Reporting